Flight compensation from Warsaw Chopin Airport
- IATA WAW / ICAO EPWA, Warsaw Chopin Airport in the Okęcie district, about 8 km south-west of the city centre.
- Poland's largest airport and the hub of LOT Polish Airlines, handling over 20 million passengers a year.
- Served by S2 and S3 suburban trains reaching Warszawa Centralna in around 20 minutes; low-cost traffic largely uses Warsaw Modlin (WMI), 40 km north.
Chopin Airport is the centre of Polish aviation, combining LOT's network of European feeders with long-haul routes to North America and Asia and a growing share of low-cost traffic. The single passenger terminal separates Schengen and non-Schengen flows on different levels, and the rail station sits a short covered walk from arrivals. Poland plans eventually to move much of this traffic to a new central airport west of Warsaw, but Chopin remains the country's main gateway for now.
Your passenger rights
Flights leaving Warsaw Chopin are covered by Regulation (EC) 261/2004 no matter which airline operates them, and flights arriving from outside the EU are covered when the operating carrier is European — LOT included. The thresholds are the familiar ones: three hours or more late on arrival, cancellation with under 14 days' notice, or involuntary denied boarding, paid at €250, €400 or €600 by distance. Poland applies one of the shortest deadlines in the Union: claims are generally treated as time-barred after one year, so a Warsaw case should never be left to age. Complaints go to the Civil Aviation Authority, where a dedicated Passenger Rights Ombudsman handles EC 261 files.
Tips for claiming
Make sure your paperwork names Chopin rather than Modlin: the two Warsaw airports have separate operators and separate flight numbers, and a claim filed against the wrong one wastes weeks. If LOT re-routes you through its own hub the replacement flight still counts, and compensation is based on when you finally reach your destination, not on the cancelled flight. Because the Polish deadline is so tight, send the airline a written claim as soon as you are home and keep the send date; a dated email is the simplest proof that you acted in time.
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