Flight compensation from Venice Marco Polo Airport

  • IATA VCE — Marco Polo Airport at Tessera, on the northern edge of the Venetian lagoon.
  • One of the few airports reachable by boat, with Alilaguna services and water taxis from the terminal.
  • Among Italy's busiest airports, driven by year-round tourism and seasonal transatlantic routes.

Venice Marco Polo sits on the lagoon shore some 8 km from the historic centre and is operated by SAVE. A single passenger terminal handles a distinctly tourist-led mix: Ryanair, easyJet, Volotea and Wizz Air on European routes, plus summer long-haul flights to North America. A separate water terminal a few minutes' walk away connects to Venice by Alilaguna line or private water taxi.

Your passenger rights

All departures from Venice come under EC 261/2004. Compensation runs at €250 for flights under 1,500 km such as Vienna or Munich, €400 for longer intra-EU routes, and €600 for the transatlantic services to New York or Montreal, paid when you arrive three or more hours late. Where a cancellation is announced between seven and fourteen days ahead, the airline escapes payment only if the replacement leaves no more than two hours earlier and lands less than four hours later than planned.

Tips for claiming

Low-cost carriers here sometimes rebook passengers onto Treviso, roughly 30 km away; that is a different airport, so the transfer is at the airline's expense. Overnight capacity in the terminal is limited and lagoon hotels are expensive in season, so book something reasonable and claim it back rather than sleeping on a bench. Keep the water taxi or bus ticket you could not use, since consequential losses can sometimes be pursued separately from the fixed compensation.

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