Flight compensation from Porto Airport
- IATA code: OPO
- Porto, Portugal
- Northern Portugal's main airport and a Ryanair and easyJet base
Francisco Sá Carneiro Airport is 11 km from central Porto and connects to the city by metro Line E, which makes it unusually easy to reach. Ryanair and easyJet base aircraft here for routes across western Europe, while TAP feeds Lisbon and the Azores and seasonal flights link Brazil and Canada. Traffic is concentrated in early morning and late evening waves, so cancellations tend to strand passengers overnight.
Your passenger rights
As an EU airport, Porto puts every departure under EC 261/2004: €250 up to 1,500 km, €400 on most other intra-European routes and €600 beyond 3,500 km, once the arrival delay reaches three hours. Article 9 care applies from the second hour of waiting, covering meals, two phone calls or emails, and a hotel with transfers if you have to stay overnight. The airline must also hand you a written notice of your rights when a flight is cancelled or heavily delayed.
Tips for claiming
Porto's last departures of the day leave little room for recovery: if yours is cancelled after 22:00, ask for accommodation at the desk before the staff finish their shift, and if nobody is left, book a hotel yourself and keep the invoice. Metro tickets and airport parking are recoverable when the disruption forced you to pay for them twice. Claims against Portuguese carriers should go in writing first, with ANAC as the backstop if the airline does not answer.
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