Flight compensation from Milan Malpensa Airport
- IATA MXP — some 45 km north-west of Milan, near the Ticino valley in Lombardy.
- Italy's second-busiest passenger airport and its largest for air cargo.
- Terminal 1 serves most airlines, while Terminal 2 is easyJet's dedicated base.
Malpensa is Milan's intercontinental airport and the biggest freight hub in Italy, run by the operator SEA. Terminal 1 handles legacy and long-haul carriers across three satellites, while easyJet's large Italian base occupies Terminal 2 a short shuttle ride away. The Malpensa Express links both terminals to Milano Cadorna and Centrale, which makes rail a practical fallback when flights stop moving.
Your passenger rights
EC 261/2004 applies to all Malpensa departures and to arrivals flown by EU airlines. Expect €250 to Rome, Munich or Paris, €400 to Lisbon, Athens or the Canaries, and €600 on long-haul services to New York, Dubai or Tokyo. What matters is being three hours late on arrival — a flight that pushes back late but makes the time up in the air does not qualify, even if the departure delay was severe.
Tips for claiming
Malpensa's two terminals are physically separated, so a rebooking that moves you between easyJet at Terminal 2 and a legacy carrier at Terminal 1 needs extra time — do not accept a connection you cannot physically make. Fog is a real winter risk in the Po valley and usually excuses compensation, though the airline still owes food, accommodation and re-routing. Written confirmation from gate staff about the cause is worth far more later than any verbal explanation.
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