Lyon Saint-Exupéry Airport

Flight compensation from Lyon Saint-Exupéry Airport

  • IATA LYS — Lyon–Saint-Exupéry, roughly 20 km east of the city and formerly named Satolas.
  • Terminals 1 and 2 sit beside a TGV station designed by Santiago Calatrava.
  • The Rhônexpress tram reaches Lyon Part-Dieu in under 30 minutes.

Lyon–Saint-Exupéry is the largest airport in the Auvergne-Rhône-Alpes region and among the busiest in France outside Paris and Nice, with roughly 10 million passengers a year. easyJet, Air France and Transavia lead the traffic, joined each winter by charters serving the Alpine ski resorts. Because a TGV station sits on the airport site, disrupted passengers can often be moved onward by train rather than air.

Your passenger rights

Departures from Lyon are covered by EC 261/2004 whatever the airline's nationality. A three-hour arrival delay pays €250 on short routes such as Paris, Amsterdam or Barcelona and €400 on longer intra-EU flights to Athens or the Canary Islands. Cancellations notified less than 14 days ahead carry the same amounts unless the airline re-routed you on timings close to the original schedule.

Tips for claiming

Winter is Lyon's weak point: de-icing queues and snow closures at Alpine destinations create knock-on delays, and while the weather itself is extraordinary, an airline that ran short of de-icing capacity or crew duty hours may still owe you. With the TGV station inside the airport, ask to be re-routed by rail if flights are grounded, since the regulation allows other modes of transport under comparable conditions. Keep every receipt for meals and hotels during a long wait.

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