Flight compensation from London Gatwick Airport
- IATA code: LGW
- London, United Kingdom
- The world's busiest single-runway airport and easyJet's largest base
Gatwick sits 45 km south of central London and runs the world's busiest single runway from two terminals, North and South. Its schedule is built around dense easyJet and British Airways short-haul waves, plus leisure long-haul to the United States, the Caribbean and Asia. With almost no runway slack, a delay in the first wave of the morning tends to follow the aircraft around all day.
Your passenger rights
Every departure from Gatwick falls under UK261, so a Ryanair, Norse or Emirates flight leaving the South Terminal is treated exactly like a British Airways one: £220 for journeys up to 1,500 km, £350 up to 3,500 km and £520 beyond that. A cancellation with less than 14 days' notice adds the right to a refund or a seat on the next available flight, including on another airline. Knock-on delays caused by an aircraft that arrived late the night before are an operational problem for the airline, not an extraordinary circumstance.
Tips for claiming
The North and South terminals are linked by a shuttle that takes several minutes, so if the airline rebooks you, check which terminal your replacement flight leaves from before you clear security. Photograph the departure board showing the delay and keep the airline's text and email notifications, since Gatwick's own disruption alerts never name a cause. If you were denied boarding on an overbooked morning flight, ask for the written confirmation the airline is required to give you.
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