Flight compensation from Bucharest Henri Coandă Airport
- IATA OTP / ICAO LROP, Henri Coandă International Airport at Otopeni, about 17 km north of Bucharest.
- Romania's busiest airport at roughly 15 million passengers a year, hub of TAROM and a major Wizz Air base.
- Romania joined the Schengen area for air and sea borders on 31 March 2024 and fully from 1 January 2025, removing internal checks; a rail shuttle links the airport to Gara de Nord.
Otopeni is Romania's main gateway, mixing TAROM's regional network with very large low-cost operations serving the Romanian diaspora across Italy, Spain, Germany and the UK. Schengen accession reorganised the terminal flows, since flights to most of the EU no longer pass through passport control. The airport works alongside the smaller Băneasa field closer to the city, which handles business and some seasonal traffic.
Your passenger rights
Romania has been an EU member state since 2007, and Regulation (EC) 261/2004 has applied throughout: joining Schengen changed border formalities, not passenger rights. Every departure from Bucharest is covered whoever operates it, and arrivals are covered when the operating carrier is European, which includes both TAROM and Wizz Air. Diaspora routes to Italy, Spain and Germany mostly exceed 1,500 km, putting them in the €400 band rather than €250. The Romanian civil aeronautical authority acts as the national enforcement body, with the consumer protection authority also handling passenger complaints, and a three-year limitation period is generally applied.
Tips for claiming
Wizz Air handles most Romanian claims through its own online form, and a clear written claim citing the flight number, date and actual arrival time gets further than a phone call. If you were told at the gate that the aircraft was delayed by an earlier rotation, note it: a knock-on delay from the same aircraft's previous flight generally does not count as an extraordinary circumstance. The airport rail shuttle is occasionally suspended for engineering work, so if you are claiming reimbursement for a taxi after a very late arrival, keep the receipt and the timetable notice.
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