Flight compensation from Bristol Airport

  • IATA code: BRS
  • Bristol, United Kingdom
  • The South West's busiest airport and a long-standing easyJet base

Bristol Airport serves the South West and South Wales from a hilltop site 13 km from the city, with easyJet as its anchor airline alongside Ryanair, TUI and Jet2. Its network is almost entirely European leisure and city-break flying, peaking hard in July and August. There is no rail link, so a diverted or heavily delayed arrival can leave passengers dependent on late-night coaches.

Your passenger rights

Bristol departures fall under UK261, with £220 or £350 payable for a three-hour arrival delay across the airport's short and medium-haul network. Two rights are worth remembering here: if you are downgraded, the airline must refund 30% to 75% of the ticket price for that flight, and once a delay passes five hours you can abandon the trip and claim a full refund instead of travelling. Compensation and refunds are separate remedies, so accepting a refund does not cancel your right to the £220 or £350.

Tips for claiming

Bristol's peak-summer evening departures are the ones that slip, and staff often hand out a printed disruption leaflet: take it, but also ask for the specific cause. Because there is no train, keep the receipts for the taxi or the long-stay parking overrun caused by a delayed arrival. If you booked through a comparison site, claim from the airline that actually operated the flight rather than from the agent.

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