Birmingham serves the Midlands from a single runway extended in the 2010s to take long-haul aircraft, so Emirates, Qatar Airways and Air India now sit alongside Ryanair, Jet2, TUI and Wizz Air. It is also one of the UK's biggest airports for Hajj and Umrah charters and summer package flights. The terminal is compact, but security queues and a limited number of stands make morning turnarounds tight.
For flights leaving Birmingham the operating airline owes UK261 compensation of £220, £350 or £520 once the arrival delay reaches three hours, and it owes it even if you were travelling on a package holiday booked through a tour operator. Charter and holiday flights are covered exactly like scheduled ones: the tour operator answers for the holiday, the airline answers for the flight. Where the airline claims an extraordinary circumstance it has to prove it, and a vague reference to operational reasons is not proof.
If staff mention a late inbound aircraft, ask for the flight number and date of its previous rotation: that single detail often decides a Birmingham claim. Keep the tour operator's paperwork separate from the airline's, because compensation is claimed from the carrier and not from the holiday company. If the airline goes quiet for eight weeks, you can take the case to its alternative dispute resolution scheme, which is free for passengers.

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