Flight compensation from Berlin Brandenburg Airport
- IATA BER — Willy Brandt Airport, opened on 31 October 2020 after years of delay.
- It replaced Tegel and Schönefeld: Terminal 1 takes most traffic, Terminal 2 the low-cost carriers.
- Airport Express and regional trains reach Berlin Hauptbahnhof in roughly 30 minutes.
Berlin Brandenburg finally opened in late 2020, gathering the capital's traffic in one place and closing Tegel a week later. It is a point-to-point airport rather than a connecting hub: easyJet runs one of its largest continental bases here alongside Ryanair, Eurowings and Lufthansa, with only a handful of long-haul routes. That structure matters when things go wrong, because there are fewer alternative flights to move you onto.
Your passenger rights
EC 261/2004 covers every flight leaving BER. Most of the network sits in the €250 band — Vienna, Zurich, Amsterdam — with €400 for longer intra-EU routes such as Athens, Málaga or the Canary Islands. If the airline cannot re-route you within a reasonable time you may take a full refund instead, and if you abandon the journey at the departure airport it must, where relevant, also fly you back to your original starting point.
Tips for claiming
With few carriers duplicating each route from Berlin, insist on re-routing with another airline rather than waiting a day for your own carrier's next flight: the regulation requires re-routing at the earliest opportunity, not merely the next seat the airline owns. If you buy a replacement flight after a refusal, keep the correspondence, because reasonable costs can often be recovered. Low-cost carriers here often cite an unspecified technical problem — ask which component failed, since routine faults are not extraordinary.
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