Volotea flight delay or cancellation compensation
- IATA V7, ICAO VOE — Spanish-licensed low-cost airline headquartered in Barcelona.
- Point-to-point network between mid-sized cities, with bases including Venice, Nantes, Bordeaux, Marseille, Palermo and Asturias.
- All-Airbus A319 and A320 fleet since the last Boeing 717s were retired in 2021.
Volotea specialises in the routes bigger carriers ignore, linking regional airports in France, Italy, Spain and Greece directly to one another instead of routing traffic through a hub. Frequencies are low — often two or three flights a week on a given route — and many services only operate in the summer season, which shapes what happens when something goes wrong.
Your passenger rights
Volotea is an EU airline registered in Spain, so EC 261/2004 applies to all of its flights. Almost all of them are intra-EU and under 1,500 km, which means compensation of €250, rising to €400 on the longer sectors. The fare you paid is irrelevant: compensation does not depend on ticket price.
Tips for claiming
Volotea does not interline, so a missed onward flight bought on a separate ticket is not protected; but if the Volotea flight itself is cancelled and the next one is three days away, you can insist on rerouting with another carrier at Volotea's expense or claim a full refund. Evidence matters here: save the booking confirmation, the cancellation email and receipts for any replacement flight you had to buy yourself.
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