Swiss International Air Lines flight delay or cancellation compensation
- IATA LX / ICAO SWR, formed in 2002 from the collapse of Swissair.
- Hub at Zurich, with a substantial base at Geneva.
- Lufthansa Group airline and Star Alliance member since 2005.
Swiss International Air Lines is Switzerland's national carrier, rebuilt from regional operator Crossair after Swissair was grounded in 2001. It flies Airbus A220s and A320neos in Europe and Boeing 777s and Airbus A330s and A350s to North America, Asia, Africa and Brazil.
Your passenger rights
Switzerland is not in the EU, but it applies EC 261/2004 through the EU-Switzerland air transport agreement, so departures from Zurich and Geneva are protected on the same 250, 400 and 600 EUR scale. Flights from a non-EU country into Switzerland sit outside that framework, so a claim for a delayed Bangkok-Zurich flight is weaker than one for Zurich-Bangkok.
Tips for claiming
Zurich runs a tight connection product, and Lufthansa Group often reroutes disrupted passengers via Frankfurt or Munich; accepting that rerouting does not waive your compensation for the original cancellation. Swiss claims are supervised by the Federal Office of Civil Aviation, and Swiss courts apply a longer limitation period than most EU states, which helps with older claims.
Ready to claim against Swiss International Air Lines?
Use our boarding pass assistant on the homepage. It's fast, secure, and no win, no fee.
Fast & risk-free
No hidden fees
Talk to us
Human support available
Highest security
Your data is always protected