Overbooking is standard industry practice. Airlines bet that some passengers will not show up. When everyone does, someone gets left behind, and EU law draws a sharp line between passengers who volunteer and those who are bumped against their will.
Involuntary bumping = strong rights
If you did not agree to take a later flight in exchange for benefits, and the airline refused you boarding because the flight was full, you may be entitled to up to €600 in cash compensation, plus re-routing or a refund and care while you wait.
Vouchers are not a substitute for legal rights
Airlines often push vouchers, miles, or lounge access at the gate. These voluntary deals are separate from the fixed compensation EC 261/2004 provides. Before signing anything, confirm whether you are accepting a voluntary offer or being denied boarding involuntarily.
- Confirmed reservation in your name
- Checked in within the airline's deadline
- Refused boarding through no fault of your own
- Written or digital record of the denial if possible
Fight back with evidence
Overbooking claims succeed when the facts are clear. Compensall helps you document what happened and pursue the compensation you are legally owed, no win, no fee.
